STORE FAQ

Yes. Blackstar Cannabis is a legal store and as such we follow the strict regulations set by the Alcohol and Gaming Commission of Ontario. Look for the legal authorization posted at our store.

Yes, you must be 19+ to enter any legal cannabis store in Ontario and we require a valid government issued photo ID showing your birth date, such as a driver’s license, Ontario photo ID card or passport. You WILL NOT be allowed entrance without this proof of age.

No, at Blackstar we do the screening for you and only offer what in our expert opinion are the best quality products or those deemed great value for your money.  The products may vary from time to time, since we curate new orders every week.

All products are sealed by the manufacturer.  Unfortunately, provincial regulations mean that all sales must be final, although vape products (such as 510 threaded cartridges that are found faulty or dead on opening) may be refunded within ten days of purchase at the discretion of the manager.  In rare instances merchandise may turn out to be “empty packaging,” a manufacturer’s issue over which we have no control.  These products cannot be refunded once they have left the premises. If you later have an issue with a product, please locate the contact information on the product packaging and contact the manufacturer directly.

No. Current provincial rules and regulations do not allow any of these actions to take place within a retail cannabis store setting or immediate surroundings.

You are allowed to smoke cannabis anywhere you can legally smoke a cigarette or vape (except in a motor vehicle). Smoking or vaping indoors is banned in all public use places in Ontario. For more information please visit www.ontario.ca/page/cannabis-laws#section-2

By far the best place to get advice is at our retail store which is staffed by our educated experts who can give personal assistance.  On-line resources include www.canada.ca/en/services/health/campaigns/cannabis.html

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