Your privacy is important to us. Read our full privacy policy here.

Yes. If you choose Same-Day or Express Delivery at checkout, you will need show valid government-issued photo ID which proves you are 19 years of age or older to the delivery driver.

In response to COVID-19, Canada Post has temporarily changed its delivery method and may take longer than usual to deliver. They will not be delivering Blackstar Cannabis orders to your door. Instead, Canada Post will leave a notice card directing you to a nearby Canada Post Office where you can pick up your order. To retrieve your order, you will need to show valid government issued photo ID which proves you are 19 years of age or older and reside at the shipping address of the order.

Inventory for new cannabis products such as edibles will be limited in the beginning but will increase over time.

As soon as products are replenished, they will be available on our website. We encourage you to check back regularly.

Yes. The Ontario Cannabis Retail Corporation Act, 2017 allows First Nations band councils to request that we not deliver recreational cannabis and related products to their reserve, and that we will make reasonable efforts to comply with the request in a timely manner.

For a list of First Nations communities to which we do not deliver cannabis and related products.

When you submit an order through blackstarcannabis.ca, you will receive a confirmation email along with a link that allows you to view your order status.

Blackstar Cannabis will send you an email update with a Canada Post tracking number once your order has been shipped. This order number will let you track your parcel’s progress toward its final destination.

Blackstar Cannabis is committed to protecting the privacy and confidentiality of its customers’ personal information. The Blackstar Cannabis Customer Privacy Policy explains how we will ensure the confidentiality and privacy of the personal information you provide to us.

No. Blackstar Cannabis does not give medical advice or fill medical prescriptions.

Blackstar Cannabis has a strict policy of verifying the age of online visitors at the time of site entry, purchase and receipt of products.

Under some circumstances, some products may be returned within 14 days of purchase. For more info, read our Return Policy.

We use one of the most secure online ordering systems available and aim to provide the highest possible security at all times. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and credit card details.

Yes. As long as you are 19 years of age or older with a delivery address within Ontario, you can buy online as a guest. You are not required to register for an account in order to browse or buy any products.

Our online store limits the amount of cannabis a customer can purchase to 30 grams of dried cannabis, or the equivalent in other formats, per transaction. Transactions are not limited per day.

It is important for customers to understand that provincial legislation restricts the maximum amount of cannabis an individual may possess in public to 30 grams.

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